joining us is diana fowl. diana, thanks for joining us. how big is the gap between what employees are looking for for entry level staff and the skills that the current graduates are offering? >> the gap is tremendous. it's a real tragedy. you mentioned the very high youth unemployment numbers, but 75 million youths today and eight youths, half of youths in the middle east and half of youths in greece and others, that 75 million can be contrasted to the shortage of workers for medium and high skill jobs which we establishment by 2020 could reach 85 million. so we have a paradox of too many jobs, too many vacancies and, therefore, an education and unemployment system that is not working correctly. unfortunately not enough data on this matter is available. so our studies, 100 case studies and surveys 8,000 participants in the system across nine countries tries to provide a fact base. and the news is not wonderful. what we learned is that the icip really operate in the system. they participate in parallel universes, if you look. for example, y